Terms & Conditions


The following terms and conditions apply to all orders for the purchase of goods from the Dikkan Elfereej Online shop.


Our contract
If you place an order online to purchase a product from we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we deliver the product to you. Any products on the same order which we have not delivered to you do not form part of that contract. You warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.


Description of the Goods
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Whilst we endeavour to provide up to date images of individual products, for a minority of items such as high print volume books, stock images may be used. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.


The supply of goods from this website is subject to availability and it is not always possible for us to inform you at the time you place your order whether the goods you want are still available for purchase. In the case of this happening a carefully selected alternative may be sent, or a refund may be given.


Dikkan Elfereej offers a standard Bahrain delivery charge of 1.5 B.D. on all orders for next working day delivery. We aim to dispatch all items within three working days of your order being received.


Cancellation and Returns
We offer a 21-day no quibbles returns policy, which begins from the date you received the goods. If you contact us outside of the 21-day period we will not replace the order. All unwanted goods should be returned in a resaleable condition. When you send your item back to us we will process the returned item and offer you the choice of only a replacement.


Customs Fees & Charges for Overseas Delivery
Orders that are shipped overseas may be subject to customs duties, and these are not included in the purchase price. As the buyer, you’re responsible for these charges – unfortunately, we have no control over them and cannot predict what they may be. Customs policies vary widely from country to country. If you’d like any further information, you should contact your local customs office.


When submitting your order you are agreeing to the purchase of goods and to allowing Dikkan Elfereej to use your personal data for the purpose of supplying the goods.


We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss even if the loss was reasonably foreseeable to both you and us when you commenced using the website or when the contract for the sale of goods was formed.


Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Terms and Conditions of Purchase at any time. You will be subject to the policies and Terms and Conditions of Purchase in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.


Governing law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of the Kingdom of Bahrain. You agree, as we do, to submit to the exclusive jurisdiction of the Bahraini courts. Dikkan Elfereej’s registration number is 101795-1.